Cardio Jump Support

Welcome to Cardio Jump support. Here you’ll find answers to common questions and ways to contact us.

Quick Start Guide

1. Installation

  • Requires Apple Watch Series 4 or later
  • Requires watchOS 9.0 or later
  • Install from the App Store on your Apple Watch

2. Getting Started

  • Open Cardio Jump on your Apple Watch
  • Grant necessary health permissions when prompted
  • Tap “Start Jumps” to begin your workout

3. During Workout

  • Jump count is displayed prominently
  • Time and calories are shown below
  • Progress bars show progress towards next milestone
  • Use the pause button to take breaks

Frequently Asked Questions

How accurate is the jump counting?

Cardio Jump uses advanced motion detection to count jumps. For best results:

  • Wear your watch snugly on your wrist
  • Maintain consistent jumping motion
  • Keep your watch arm relatively steady while jumping

Does it work without an iPhone?

Yes! Cardio Jump works independently on your Apple Watch. However, connecting to your iPhone periodically will sync your workout history.

How does calorie calculation work?

Calorie calculations use a combination of:

  • Your personal health data (age, weight, height)
  • Heart rate during workout
  • Workout duration and intensity

Battery Usage

The app is optimized for battery efficiency. However, like all workout apps, continuous use of motion sensors and heart rate monitoring will affect battery life.

Troubleshooting

Jump Count Seems Inaccurate

  1. Ensure your watch is firmly secured
  2. Try adjusting your watch position slightly
  3. Maintain consistent jumping motion

Health Data Not Syncing

  1. Check Health app permissions
  2. Ensure both devices are signed into same Apple ID
  3. Try restarting both devices

App Crashing or Freezing

  1. Ensure your watchOS is up to date
  2. Restart your Apple Watch
  3. Reinstall the app if issues persist

App Version

Current Version: 1.0.0
Last Updated: January 2025


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